Cancellation & Refund Policy

Returns is a scheme provided by respective sellers directly under this policy in terms of which the option of exchange, replacement and refund is offered by the respective sellers to you.

• If there is any issue with your product, you can raise a refund or replacement request within 7 days of receiving the product.
• The product should be in unused, undamaged and original condition without any stains, scratch, tears and hole.
• The price tags are intact.
• In certain cases where the seller is unable to process a replacement for any reason whatsoever, a refund will be given.

Fashion And Lifestyle Products :Footwear, Sunglasses, Jewellery, Travel Accessories, Watch Accessories, Winter Wear, Watch, T-Shirt, Sari, Short, Dress, Kid’s, Sunglass, Belt, Frame, Men’s (Ethnic Wear, Shirt, Formals, Jeans, Clothing Accessory), Women’s (Ethnic Wear, Fabric, Blouse, Jean, Skirt, Trousers) , Bags, Raincoat, Backpack, Suitcase, Luggage, etc...

• 7 days refund, replacement and exchange from the date of delivery, Price tags are intact.

Home:Household Items, Home décor, Furnishing, Home Improvement Tools, Pet Supplies etc…

• 7 days refund, replacement and exchange from the date of delivery, Price tags are intact.

Musical Instruments (Microphones & Accessories, Guitars, Violins etc.) & Toys:

• 7 days Replacement only.
• Free replacement will be provided within 7 days if the product is delivered in defective/damaged condition or different from the ordered item.
• Please keep the product intact, with original accessories, user manual and warranty cards in the original packaging at the time of returning the product.

Books (All books), Fitness Equipments, Sports Equipments, Auto Accessories - Car and Bike accessories:

• 7 days Replacement only
• Free replacement will be provided within 7 days if the product is delivered in defective/damaged condition or different from the ordered item.
• Please keep the product intact, with original accessories, user manual and warranty cards in the original packaging at the time of returning the product.

All Mobiles, Electronics, All Small Home Appliances (Except Chimney, Water Purifier, Fan, Geyser):

• Replacement only within 7 days.
• In order to help you resolve issues with your product, we may troubleshoot your product either through online tools, over the phone, and/or through an in-person technical visit.
• For all functionality related issues, do contact the brand authorized service centre directly.
• In any case, only one replacement shall be provided.

Furniture, Large appliances:

• Replacement only within 7 days.
• In order to help you resolve issues with your product, we may troubleshoot your product either through online tools, over the phone, and/or through an in-person technical visit.
• For products requiring installation, returns shall be eligible only when such products are installed by the brand's authorized personnel.
• In any case, only one replacement shall be provided.

Non-returnable products :

Innerwear, Lingerie, Swimwear, Cosmetics, Deodorants, Perfumes, Gift vouchers issued by Shopatdoors .

Such other products as may be specified by Shopatdoors from time to time

NOTE:In case the product was not delivered and you received a delivery confirmation email/SMS, report the issue within 7 days from the date of delivery confirmation for the seller to investigate.

Contact Us :

If you have any questions or suggestions about Cancellation & Refund Policy do not hesitate to contact me at ankurshopatdoors@gmail.com .